PRIVACY POLICY

Last Updated: November 4, 2024

At Radiant Wellness Medical Spa, we are committed to safeguarding your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you interact with us through our website, services, or in person at our spa. By accessing our website or utilizing our services, you consent to the practices described in this policy.

1. Information We Collect

We collect various types of information to provide and enhance our services:

- Personal Information: When you book an appointment or contact us, we may collect your name, email address, phone number, and date of birth.
- Health Information: To tailor treatments to your needs, we may collect health-related information you choose to share.
- Financial Information: Payment details, such as credit card information, are processed securely by our payment providers and are not stored by us.
- Technical Information: When you visit our website, we may collect information such as your IP address, browser type, and interactions with our site through cookies and similar technologies.

2. How We Use Your Information

The information we collect is used to:

- Process and confirm your appointments.
- Provide personalized wellness and treatment recommendations.
- Improve our services and customer experience.
- Communicate special offers, promotions, or other information that may interest you.
- Comply with legal requirements and ensure the security of our systems.

3. Information Sharing and Disclosure

We respect the confidentiality of your personal information and do not sell or rent your data. However, we may share your information in the following circumstances:

- With Service Providers: To perform certain services, including payment processing and customer management, under strict contractual obligations to protect your data.
- For Legal Purposes: When required by law, or if we believe that disclosure is necessary to protect our rights, ensure your safety, or comply with legal proceedings.

4. Data Security

We implement security measures designed to protect your personal information from unauthorized access, disclosure, or misuse. Despite these efforts, please be aware that no online transmission or storage of data is 100% secure. We encourage you to take precautions to protect your personal data when accessing the internet.

5. Your Choices and Rights

Depending on your location and applicable law, you may have certain rights regarding your personal data, including:

- Access and Correction: Request access to or correction of your personal information.
- Deletion: Request deletion of certain personal data, subject to our legal obligations.
- Marketing Preferences: Opt-out of marketing communications by following the unsubscribe instructions provided in any promotional emails or by contacting us directly.

6. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to improve your browsing experience, analyze site traffic, and personalize content. You can set your browser to refuse all or some cookies; however, this may impact your experience on our website.

7. Changes to This Privacy Policy

Radiant Wellness Medical Spa reserves the right to update this Privacy Policy at any time. Any changes will be posted on this page with the effective date noted above. We encourage you to review this policy periodically to stay informed on how we protect your information.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or our data handling practices, please contact us at:

Radiant Wellness Medical Spa
5016 West Genesee St
Camillus, NY 13031
Email: zoryana@radiantwellnesscny.com
Phone: 315-382-6648

By providing this information, we aim to be transparent about our data practices and ensure your trust in our commitment to protecting your privacy.